We would like to request a technician for the location below:
  
&bull;	Address: 855 El Camino Real #110
&bull;	Date: May 15
&bull;	Time: 9:30AM AM PST
&bull;	Access to Store:  Granted c/o Manager 
&bull;	Dynamix Ref Number: 110888
&bull;	Device Type: KDS 
&bull;	Connection Type: Hardwired


Work Needed: 
1. Remove the defective KDS with label  FWLD002-KDS-001
2. Install and set up the replacement KDS 
3. Put the label  FWLD002-KDS-001 
4.Check the EXPO printer with label  FWLD002-KP-EXPO because it&#039;s printing and not getting an IP address. 
5. Drop off the defective KDS 


Troubleshooting Steps Done: 
KDS:
&bull;	Check ports from the KDS
&bull;	Tried Different ethernet cable
&bull;	It will not stay connected not unless the KDS will place upside down
Printer:
&bull;	Print test page - No ip
&bull;	check the physical connection


Regards, 
Claudette