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&lt;body data-gr-ext-installed=&quot;&quot; data-new-gr-c-s-check-loaded=&quot;14.1029.0&quot;&gt;Ticket ID : 380&lt;br /&gt;
Ticket Title : 110355/Lolinda/Installation of 2 Handhelds&lt;br /&gt;
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Dear Dalrymple Yann,&lt;br /&gt;
&lt;br /&gt;
You have been assigned to the following ticket:&lt;br /&gt;
&lt;br /&gt;
Ticket No : TKT000100&lt;br /&gt;
Status : Open&lt;br /&gt;
Category : Other Problem&lt;br /&gt;
Severity : Minor&lt;br /&gt;
Priority : Normal&lt;br /&gt;
&lt;br /&gt;
DYNAMIX TICKET NUMBER:&amp;nbsp;110355&lt;br /&gt;
&lt;br /&gt;
Description :&lt;br /&gt;
Hello,&lt;br /&gt;
&lt;br /&gt;
 &lt;br /&gt;
We would like to request a technician for the location below:&lt;br /&gt;
&lt;br /&gt;
Address: 2518 Mission Street&lt;br /&gt;
&lt;br /&gt;
Date: April 26, 2023 (Wednesday)&lt;br /&gt;
&lt;br /&gt;
Time: 01:00PM PST&lt;br /&gt;
&lt;br /&gt;
Access to Store:  TBD&lt;br /&gt;
&lt;br /&gt;
Dynamix Ref Number: 110355&lt;br /&gt;
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Device Type: 2 Handhelds&lt;br /&gt;
&lt;br /&gt;
Connection Type: Wireless&lt;br /&gt;
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&lt;br /&gt;
Work Needed:&lt;br /&gt;
Task 1: Connect the Handhelds to PNET (coordinate with support for the password)&lt;br /&gt;
Task 2: Log in to Toast using the email and password that is associated with the store&rsquo;s Toast Account&lt;br /&gt;
Task 3: Enable EMV &lt;br /&gt;
On the lower left corner of the passcode screen, select credit card icon.&lt;br /&gt;
Enter Pin to log in.&lt;br /&gt;
From the main menu, go to set up and select device set up.&lt;br /&gt;
Scroll down and select EMV enabled.&lt;br /&gt;
Select Yes.&lt;br /&gt;
Task 4: Provide support with the MAC address and Serial Number of the device for Mapping and Documentation purposes.&lt;br /&gt;
Task 5: Make sure to label Handhelds FLOL001-HH-01 and FLOL001-HH-03&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
Best regards,&lt;br /&gt;
Christine&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
Regards,&lt;br /&gt;
&lt;span style=&quot;font-size:20px;&quot;&gt;&lt;strong&gt;JC&lt;/strong&gt;&lt;/span&gt;&lt;br /&gt;
&lt;span style=&quot;font-family:verdana,geneva,sans-serif;&quot;&gt;BLUE TECHNOLOGY&lt;br /&gt;
Support Administrator&lt;/span&gt;&lt;grammarly-desktop-integration data-grammarly-shadow-root=&quot;true&quot;&gt;&lt;/grammarly-desktop-integration&gt;&lt;/body&gt;
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