Ticket ID : 119<br>Ticket Title : Flores Corte Madera / Cameras are offline<br><br>
								Dear Ismodes JC,<br><br>
								The Ticket is replied the details are :<br><br>
								Ticket No : TKT000049<br>
								Status : Closed<br>
								Category : Small Problem<br>
								Severity : Minor<br>
								Priority : Normal<br><br>
								Description : <br><br><br>
								Solution : <br>Hello Team, <br />
<br />
We would like to request a technician for the location below: <br />
<br />
Address: 301 Corte Madera, Town Center<br />
Date:Time:  10AM PST March 22 2023 (Wednesday)<br />
Access to Store: Network room<br />
Dynamix Ref Number: 00109160<br />
Device Type: Security Camera <br />
Connection Type: Wired<br />
<br />
Work Needed:<br />
Task 1: Check DVR if it's offline<br />
Task 2: Check IVMS Software if the cameras are up<br />
<br />
Troubleshooting Steps taken:<br />
· Tried rebooting remotely / devices are offline<br />
<br />
Let us know if you have other questions.<br />
<br />
Regards,<br />
Jeremy.
								<br><br>
								Regards<br>Support Administrator<br><br>