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<body lang="EN-US" style="word-wrap:break-word">Hello Nuranne,<br />
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Thank you for the prompt response. We will cancel the field tech request.<br />
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And we&#39;ll be closing both tickets.<br />
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Best regards,<br />
Christine<br />
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--------------- Original Message ---------------<br clear="none" />
<b>From:</b> Nuranne Dairkee [ndairkee@backofthehouseinc.com]<br clear="none" />
<b>Sent:</b> 4/11/2023, 3:50 PM<br clear="none" />
<b>To:</b> jc@mybluetechnology.com; frontline@dynamixsupport.com; supportticket@mybluetechnology.com<br clear="none" />
<b>Subject:</b> RE: Super Duper Laurel Village / Reconnect Dayforce Touchclock to the Network<br clear="none" />
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<p class="MsoNormal">Note from ticket 109907</p>

<p class="MsoNormal">&nbsp;</p>

<p class="MsoNormal">I heard back from Victor just now &ndash; both locations are confirmed working now.</p>

<p class="MsoNormal">&nbsp;</p>

<p class="MsoNormal">This field tech request can be cancelled.</p>

<p class="MsoNormal">&nbsp;</p>

<p class="MsoNormal">Thank you,</p>

<p class="MsoNormal">&nbsp;</p>

<p class="MsoNormal">&nbsp;</p>

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<p class="MsoNormal"><b>From:</b> Dynamix Frontline Services &lt;frontline@dynamixsupport.com&gt;<br clear="none" />
<b>Sent:</b> Tuesday, April 11, 2023 3:47 PM<br clear="none" />
<b>To:</b> jc@mybluetechnology.com; Supportticket@mybluetechnology.com<br clear="none" />
<b>Cc:</b> Nuranne Dairkee &lt;ndairkee@backofthehouseinc.com&gt;<br clear="none" />
<b>Subject:</b> Super Duper Laurel Village / Reconnect Dayforce Touchclock to the Network</p>
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<p class="MsoNormal">&nbsp;</p>

<p class="MsoNormal">Hello JC,<br clear="none" />
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We would like to request a technician for the location below:<br clear="none" />
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Address: 3401 California Street<br clear="none" />
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Date: 04/11/2022<br clear="none" />
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Time: 05:00 PM PST<br clear="none" />
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Access to Store: C/o Staff<br clear="none" />
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Dynamix Ref Number: 109983<br clear="none" />
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Device Type: Dayforce Touchclocks<br clear="none" />
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Connection Type: Wireless<br clear="none" />
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Work Needed:<br clear="none" />
Task 1: Reboot the Clock<br clear="none" />
Task 2: Reconnect the device back to BOHTC network<br clear="none" />
Task 3: Enter the password (Password will be provided over the phone)<br clear="none" />
Task 4: Test if punches are recorded on the logs<br clear="none" />
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Thank you and looking forward to your earliest response.<br clear="none" />
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Regards,<br clear="none" />
Christine<img id="_x0000_i1025" src="https://dynamix.my.salesforce.com/servlet/servlet.ImageServer?oid=00D700000008yBW&esid=0185w00001GvQUQ&from=int" /></p>
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