<html>
<head>
	<title></title>
</head>
<body data-gr-ext-installed="" data-new-gr-c-s-check-loaded="14.1030.0">Dear Dalrymple Yann,<br />
<br />
<br />
There is an update to:<br />
<br />
Ticket ID : 266<br />
Ticket Title : Super Duper -Los Gatos / Intermittent Internet Connection<br />
<br />
<br />
Ticket No : TKT000082<br />
Status : Closed<br />
Category : Small Problem<br />
Severity : Minor<br />
Priority : Normal<br />
<br />
Description :<br />
Hello,<br />
 <br />
We would like to request a technician for the location below:<br />
 <br />
Address: 15991 Los Gatos Blvd., Bldg 3<br />
Date: 4/19/23<br />
Time: 7:00 AM PST<br />
Access to Store:  Granted c/o Kitchen Staff <br />
Dynamix Ref Number: 00110158<br />
Work Needed:<br />
A technician is required to assess and investigate intermittent issues that could be due to a faulty cable or a bad uplink port.<br />
<br />
Best regards,<br />
Dale<br />
<br />
Solution :<br />
Arrived on site by 8:00 am<br />
Connected to the Bridge<br />
Waited for a few minutes to be granted access<br />
Went to the office and followed instructions<br />
Checked the physical connections of devices on site (took pictures)<br />
All physical connection are looking correct<br />
Did a Continual Pinging from the Manager's PC until the time I left.  All good<br />
Visually looked at the Toast system which all looks to be working as expected<br />
Then work on the DayForce Tablet<br />
Reconnected the device to the WIFI SSID (BOHTC)<br />
Checked the device which is now online<br />
Took pictures for confirmation (4 pictures - more to come)<br />
Thank you. <br />
<br />
<br />
<br />
Regards,<br />
<span style="font-size: 20px;"><strong>JC</strong></span><br />
<span style="font-family: verdana, geneva, sans-serif;">BLUE TECHNOLOGY<br />
Support Administrator</span><grammarly-desktop-integration data-grammarly-shadow-root="true"></grammarly-desktop-integration></body>
</html>
<br><br>