Ticket ID : 130<br>Ticket Title : Hello Blue Technology,   We would like to request a technician for the location below: Address: 2516 Mission St- El Techo and Lolinda Date:  ASAP, If possible today April 5 Time: 9PM PST  Access to Store:  C/o Staff  Dynamix Ref Number: 109888 Device Type<br><br>
								Dear Lapinsee Bim,<br><br>
								The Ticket is replied the details are :<br><br>
								Ticket No : TKT000060<br>
								Status : Closed<br>
								Category : Small Problem<br>
								Severity : Minor<br>
								Priority : Normal<br><br>
								Description : <br>Hello Team, <br />
<br />
We would like to request a technician for the location below: <br />
<br />
Address: 2049 Fillmore Street<br />
Date:Time: 4/5/2023 3 PM PST (Wednesday)<br />
Access to Store: Store<br />
Dynamix Ref Number: 00109745<br />
Device Type: Sound System / Speakers<br />
Connection Type: Wired<br />
Contact person on the store: Collin 9495846168<br />
<br />
Work Needed:<br />
Task 1: check Outdoor speakers<br />
Task 2: check Speaker wiring<br />
Task 3: check the Outdoor speaker volume control<br />
<br />
Troubleshooting Steps taken:<br />
· Checked outdoor speaker volume / not working<br />
<br />
Let us know if you have other questions.<br />
<br />
Regards,<br />
Jeremy.<br><br>
								Solution : <br>Replace the cables of both speakers. 				<br />
Set up serial panel				<br />
Replace broken speaker binding terminal with a new one				<br />
Fix the binding terminal for the other  speaker				<br />
Cover cable connections with waterproof tape				<br />
<br />
<br />
 <br />
<br />
Thank you again for coordinating Bim’s visit today – I’m glad we’re able to do see her wide array of skills on these types of calls.  <br />
<br />
 <br />
<br />
Bim and I discussed the current situation with the outdoor speakers and she said she has the availability to do the job tomorrow. Can we schedule her from 12 – 3pm? If she’s able to complete the job sooner, that’s fine too. She had mentioned 2-3 hours.<br />
<br />
 <br />
<br />
Please let me know if this is possible and then I’ll loop in the Dynamix team on the plan.<br />
<br />
 <br />
<br />
Thank you,
								<br><br>
								Regards<br>Support Administrator<br><br>