To all,
Report from Wildseed Palo Alto.  There is a new process that JC wanted me to see about accessing the Ticket # but to a prior commitment on Friday, I was not able to participate.  So here is the report.
Got on site and jumped on the Bridge and spoke with Manager Daniel who showed me where the new KDS was located so I could install it
Daniel gave me some information on how some changes to the network cables were made from the last time I was on site
I removed the old KDS and proceeded to install the new one
Alexandra provided me the needed Toast User and Password for that specific site in order to complete the installation
Alexandra jumped of the Bridge has she was assisting another tech apparently was I worked towards the instalaltion of the new KDS
Nate called me directly and he was the new technician assisgned to the call since Alexandra was helping some other tech
Manager Daniel indicated the the old Patch Panel Port #8 was used to connected to the KDS had given him problems and he had connected to old KDS to the 8 Port Switch instead which started to work again after he did so.
I used that same cable and I was able to connect to the Network (so the KDS is now connected to the 8 Port Switch as well)
I proceeded to to test Patch Panel Port #8 and it was defective as well so I can confirm it cannot be used
Nate assigned a new IP address to the KDS and I validated.  
I completed the instalaltion of the KDS and I had Manager Daniel test it to confirm it was fully functioning.  
Then I checked the Expo Printer and I could see that it was given me an IP address which matched the setting that Nate had
Manager Daniel showed me a picture he took last Friday which showed the NO IP was assigned to that printer when he tested it
Proceeded to clean up old cables and re-organized current cables on the hot line
Took pictures as requested by Nate of the Patch Panel Portsthat are accessible on the Hot line (working and not working)
On the very right side of the Bar are Port 4 & 5.  They are both working (Patch Panel Port #4 is connected to the Bar Orders printer and Patch Patch Panel Port #5 is connected to the 8 Port Switch on the Hot Line 
Based on what I see on the Patch Panel in the office, there should be Patch Panel Port #6, #8, #9 and #10 but I beleive all of those are behind the hot line equipment and not accessible.  I have not been able to locate them myself
Patch Panel Port #7, #8 and #11 are visible but all of them do not have a clean connection when I tested them so they cannot be used
Effectively, you only have Patch Panel Ports #4 and #5 (actually usuable and accessible) and the 8 Port Switch on the Hot Line.
See attached pictures
Physical label on the KDS was added as well
Before leaving, I had Manager Daniel test all printers just to make sure and he confirmed all was working
Left the site at 11:30 am.
Thank you.