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&lt;body data-gr-ext-installed=&quot;&quot; data-new-gr-c-s-check-loaded=&quot;14.1030.0&quot;&gt;Dear Dalrymple Yann,&lt;br /&gt;
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There is an update to:&lt;br /&gt;
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Ticket ID : 110&lt;br /&gt;
Ticket Title : 108772 - aMano network rack&lt;br /&gt;
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Ticket No : TKT000040&lt;br /&gt;
Status : Closed&lt;br /&gt;
Category : Small Problem&lt;br /&gt;
Severity : Minor&lt;br /&gt;
Priority : Normal&lt;br /&gt;
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Description :&lt;br /&gt;
BT Support,&lt;br /&gt;
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Request a technician for the following:&lt;br /&gt;
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Address: 450 Hayes St, SF, CA 94102&lt;br /&gt;
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Date: Monday, 3/6/23&lt;br /&gt;
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Time: 8-10am&lt;br /&gt;
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Access to store: granted by kitchen staff (in at 8am)&lt;br /&gt;
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Dynamix reference number: 108772&lt;br /&gt;
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Work to be completed (NOTE - all hardware is onsite, underneath network rack)&lt;br /&gt;
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add monitor and mouse to DVR &ndash; place on top of dehydrator, to the right of the rack.&lt;br /&gt;
add battery backup and devices set according to BOH standard&lt;br /&gt;
add CloudCover&lt;br /&gt;
NOTE: device should be powered on and plugged into switch&lt;br /&gt;
*** NOC will designate which port to use for music licensing***&lt;br /&gt;
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Sonos system to remain as is &ndash; no changes should be made to AV system&lt;br /&gt;
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There is a lockbox upstairs &ndash; when facing office door,  to the left, near the ceiling. Code is 1987.&lt;br /&gt;
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Yann was originally scheduled at 98 Mission at this time &ndash; I want that changed. Yann should take this aMano call and let&rsquo;s have Angel take care of 98 Mission.&lt;br /&gt;
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Please reach out with any questions or concerns.&lt;br /&gt;
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Thank you,&lt;br /&gt;
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Solution :&lt;br /&gt;
Hello Nuranne,&lt;br /&gt;
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Please see Yann&#039;s report below. &lt;br /&gt;
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Installed Battery Backup/Surge Protector within the				&lt;br /&gt;
Rack.  Setup and connected Monitor for DVR.  Got 				&lt;br /&gt;
DVR Specs and sent information to Support.  Setup				&lt;br /&gt;
Hikvision IVMS on Manager&#039;s PC				&lt;br /&gt;
Includes travel time				&lt;br /&gt;
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For now, we will close this ticket. I kindly request that you review the report and let us know if there are any further actions required.&lt;br /&gt;
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Best regards,&lt;br /&gt;
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Dale &lt;br /&gt;
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Regards,&lt;br /&gt;
&lt;span style=&quot;font-size: 20px;&quot;&gt;&lt;strong&gt;JC&lt;/strong&gt;&lt;/span&gt;&lt;br /&gt;
&lt;span style=&quot;font-family: verdana, geneva, sans-serif;&quot;&gt;BLUE TECHNOLOGY&lt;br /&gt;
Support Administrator&lt;/span&gt;&lt;grammarly-desktop-integration data-grammarly-shadow-root=&quot;true&quot;&gt;&lt;/grammarly-desktop-integration&gt;&lt;/body&gt;
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