To all,
The installation has been completed.  Prior to a new equipment install, could the Toast User and Password be provided before the actual install?  The Dynamix tech always has to call me back with the info so clearly they don't have it themselves.  As the field tech, I will need that information during the time of installation.  Secondly, the configuration of the device is done by memory only and to the best of my recollection.  Would be best to follow a specific protocol of how it is to be setup so it's consistent at every location.  Also, I like to do a test order to see if the device is connected correctly but I do not recall how to void a check on Toast.  Can I be forwarded instructions on how to void a check in a Quick Service option as well as to how to void in a full Service operations?  Would be good information to have. There is a test check closed to cash that the Manager will need to void.  The check was left on the terminal itself.  I will upload all pictures that I took this morning and load them in the OneDrive for this site. Finally, I will take care of shipping the broken Workstation back to Toast.  Thank you.