Ticket ID : 263<br>Ticket Title : The Bird Hayes / Reset AV Matrix<br><br>
								Dear Dalrymple Yann,<br><br>
								The Ticket is replied the details are :<br><br>
								Ticket No : TKT000081<br>
								Status : Closed<br>
								Category : Small Problem<br>
								Severity : Minor<br>
								Priority : Normal<br><br>
								Description : <br>Hello Team, <br />
<br />
We would like to request a technician for the location below: <br />
<br />
Address: 406 Hayes Street<br />
Date:Time:  10AM PST 4/17/2023 (Monday) or Tomorrow<br />
Access to Store: Dining<br />
Dynamix Ref Number: 00110135<br />
Device Type: TV <br />
Connection Type: Wired<br />
<br />
Work Needed:<br />
Task 1: Reset AV Matrix / Matrix receiver for TV number 4<br />
Task 2: Test if the TV can play other channels/movies<br />
<br />
Regards,<br />
Jeremy.<br><br>
								Solution : <br>
								<br><br>
								Regards<br>Support Administrator<br><br>