To all,
Recap for the Service call:
Got on site and jumped on the bridge with Alexandra
Rebooted both Matrix as soon as I got to the site
Then I started working on the outside TV issues.  After testing the left side Patch Panel port, and disconnecting the connection, I could get programs so it became clear that the TV was possibly connected via Wifi.  Which it was.  Ideally, if I can be informed of an important details when checking a network issue, the process would have gone faster
I then tested the connecction and I was able to verify that the physical Patch Panel connection was good.  But yest still no connectivity on the TV.  Then I tested all the patch cables and I discovered that the cable going from the Patch Panel top the bottom Matrix was not connected so I had to get that one reconnected which was abit of a challenge
Next, I still did not have connectivity from the TV.  I tested the cable at the TV and all good as well.  Finakky, I decided to connect the patch panel port to the Switch and see if I could get connectivity on my laptop.  Got it right away.  Then I connected to the NIC Port of the HDMI Receiver (see picture) and I got no traffic at all which tells me that the devive attached to the TV is probably defective.  Then I did the same thing for the second TV and got the same results (no traffic light/connectivity) so based on that, I believe the replacement of those units will restore the hardware connection to the Matrix in the Network Room. 
Finally, I tested, the right side RG45 and it was defective so I re-terminated it again (3rd time and I'm running out of cable) and after that I tested successfully.  So both outside Patch Panel Ports are again working.  As for After Work Bar Management, PLEASE make it as part of the closing duties to put the terminations into the boxes which were installed for that purpose, lock it correctly and only unlock then when needed.  If those keep getting damaged, a new cable run will need to be run at a much more extensive cost which AWB will pay for. 
While I was finishing the terminations, myself and AGM Alex tested the synchronization of the TV's between the two different Matrix and they were perfectly synchronized.  Yesterday, while I was on site, they had about a second to a second and a half delay between the TV's back and the front TV's. 
I was not able to notice any sound issues yesterday as they were too much noise anyway with the crowd at AWB.  I would suggest to possibly check the sound tonight on site tonight while it's less crowded but with all TV's on
Finally, the outside TV's on the wireless connection cannot joined the Matrix so they wil probably be out of sync from the rest of the AWB TV's.
Left at 11:00am.  Thank  you.