Ticket ID : 119&lt;br&gt;Ticket Title : Flores Corte Madera / Cameras are offline&lt;br&gt;&lt;br&gt;
								Dear Ismodes JC,&lt;br&gt;&lt;br&gt;
								The Ticket is replied the details are :&lt;br&gt;&lt;br&gt;
								Ticket No : TKT000049&lt;br&gt;
								Status : Closed&lt;br&gt;
								Category : Small Problem&lt;br&gt;
								Severity : Minor&lt;br&gt;
								Priority : Normal&lt;br&gt;&lt;br&gt;
								Description : &lt;br&gt;&lt;br&gt;&lt;br&gt;
								Solution : &lt;br&gt;Hello Team, &lt;br /&gt;
&lt;br /&gt;
We would like to request a technician for the location below: &lt;br /&gt;
&lt;br /&gt;
Address: 301 Corte Madera, Town Center&lt;br /&gt;
Date:Time:  10AM PST March 22 2023 (Wednesday)&lt;br /&gt;
Access to Store: Network room&lt;br /&gt;
Dynamix Ref Number: 00109160&lt;br /&gt;
Device Type: Security Camera &lt;br /&gt;
Connection Type: Wired&lt;br /&gt;
&lt;br /&gt;
Work Needed:&lt;br /&gt;
Task 1: Check DVR if it&#039;s offline&lt;br /&gt;
Task 2: Check IVMS Software if the cameras are up&lt;br /&gt;
&lt;br /&gt;
Troubleshooting Steps taken:&lt;br /&gt;
&middot; Tried rebooting remotely / devices are offline&lt;br /&gt;
&lt;br /&gt;
Let us know if you have other questions.&lt;br /&gt;
&lt;br /&gt;
Regards,&lt;br /&gt;
Jeremy.
								&lt;br&gt;&lt;br&gt;
								Regards&lt;br&gt;Support Administrator&lt;br&gt;&lt;br&gt;