Ticket ID : 85<br>Ticket Title : Comcast Enterprise Services Planned Maintenance Notification - CM004269753<br><br>
								Dear Dalrymple Yann,<br><br>
								The Ticket is replied the details are :<br><br>
								Ticket No : TKT000015<br>
								Status : Closed<br>
								Category : Small Problem<br>
								Severity : Minor<br>
								Priority : Normal<br><br>
								Description : <br><br><br>
								Solution : <br>I think we all have confused a few things, let me clarify.<br />
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Ticket 00107907- Comcast Maintenace for Flores Emeryville<br />
Ticket 00107832 - CSD014 Site Down <br />
 Site is up<br />
We attempted to call store. We will call back when they open in 1 hour.<br />
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I checked with my NOC, and they said this outage is most likely related to the Maintenace window, however we do not have this in writing from Comcast.<br />
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@jc@mybluetechnology.com - If Yann is in the area, let's have him do a quick check at CSD014 and then we handle Flores as it happens. I will email Yann from both tickets and CC you. Please make sure he responds to those specific tickets with each site update.
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								Regards<br>Support Administrator<br><br>