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<body data-gr-ext-installed="" data-new-gr-c-s-check-loaded="14.1030.0">Dear Dalrymple Yann,<br />
<br />
<br />
There is an update to:<br />
<br />
Ticket ID : 110<br />
Ticket Title : 108772 - aMano network rack<br />
<br />
<br />
Ticket No : TKT000040<br />
Status : Closed<br />
Category : Small Problem<br />
Severity : Minor<br />
Priority : Normal<br />
<br />
Description :<br />
BT Support,<br />
<br />
 <br />
<br />
Request a technician for the following:<br />
<br />
Address: 450 Hayes St, SF, CA 94102<br />
<br />
Date: Monday, 3/6/23<br />
<br />
Time: 8-10am<br />
<br />
Access to store: granted by kitchen staff (in at 8am)<br />
<br />
Dynamix reference number: 108772<br />
<br />
 <br />
<br />
Work to be completed (NOTE - all hardware is onsite, underneath network rack)<br />
<br />
add monitor and mouse to DVR – place on top of dehydrator, to the right of the rack.<br />
add battery backup and devices set according to BOH standard<br />
add CloudCover<br />
NOTE: device should be powered on and plugged into switch<br />
*** NOC will designate which port to use for music licensing***<br />
<br />
Sonos system to remain as is – no changes should be made to AV system<br />
 <br />
<br />
There is a lockbox upstairs – when facing office door,  to the left, near the ceiling. Code is 1987.<br />
<br />
 <br />
<br />
Yann was originally scheduled at 98 Mission at this time – I want that changed. Yann should take this aMano call and let’s have Angel take care of 98 Mission.<br />
<br />
 <br />
<br />
Please reach out with any questions or concerns.<br />
<br />
 <br />
<br />
Thank you,<br />
<br />
Solution :<br />
Hello Nuranne,<br />
<br />
Please see Yann's report below. <br />
<br />
Installed Battery Backup/Surge Protector within the				<br />
Rack.  Setup and connected Monitor for DVR.  Got 				<br />
DVR Specs and sent information to Support.  Setup				<br />
Hikvision IVMS on Manager's PC				<br />
Includes travel time				<br />
<br />
<br />
For now, we will close this ticket. I kindly request that you review the report and let us know if there are any further actions required.<br />
<br />
Best regards,<br />
<br />
Dale <br />
<br />
<br />
<br />
Regards,<br />
<span style="font-size: 20px;"><strong>JC</strong></span><br />
<span style="font-family: verdana, geneva, sans-serif;">BLUE TECHNOLOGY<br />
Support Administrator</span><grammarly-desktop-integration data-grammarly-shadow-root="true"></grammarly-desktop-integration></body>
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