Ticket ID : 267<br>Ticket Title : Field Tech Request Urgent<br><br>
								Dear Dalrymple Yann,<br><br>
								The Ticket is replied the details are :<br><br>
								Ticket No : TKT000083<br>
								Status : Closed<br>
								Category : Small Problem<br>
								Severity : Minor<br>
								Priority : Normal<br><br>
								Description : <br>Hi JC/BT Team, <br />
<br />
We would like to request a technician for the location below:<br />
<br />
Address: 2518 Mission Street<br />
Date: April 19, 2023 (Wednesday)<br />
Time: 12NN<br />
Access to Store:  Granted c/o GM Vincent Choi <br />
Dynamix Ref Number: 00110263<br />
Device Type: AP<br />
Connection Type: Hardwired<br />
<br />
<br />
Work Needed:<br />
Task 1: Ensure APs are working<br />
Task 2: Check "El Techo Rack 3" is currently offline, possible power or hardware failure.<br />
Task 3: Test functionality and confirm internet connectivity on all devices.<br />
<br />
Please let us know if you have a technician available for this urgent request, which should be set today.<br />
<br />
Thank you.<br />
<br />
Best,<br />
Minerva<br><br>
								Solution : <br>
								<br><br>
								Regards<br>Support Administrator<br><br>