Ticket ID : 116&lt;br&gt;Ticket Title : Field Tech Request - NAPA&lt;br&gt;&lt;br&gt;
								Dear Dalrymple Yann,&lt;br&gt;&lt;br&gt;
								The Ticket is replied the details are :&lt;br&gt;&lt;br&gt;
								Ticket No : TKT000046&lt;br&gt;
								Status : Closed&lt;br&gt;
								Category : Small Problem&lt;br&gt;
								Severity : Minor&lt;br&gt;
								Priority : Normal&lt;br&gt;&lt;br&gt;
								Description : &lt;br&gt;We would like to schedule a technician for the location below:&lt;br /&gt;
&lt;br /&gt;
Address: 3900 Bel Aire Plaza Napa, Ca 94558&lt;br /&gt;
Date: 3/20/2023&lt;br /&gt;
Time: 7:00AM PST&lt;br /&gt;
Access to Store: Granted by Nuranne &lt;br /&gt;
Dynamix Ref Number: 107054 &lt;br /&gt;
&lt;br /&gt;
Work Needed:&lt;br /&gt;
Task 1: Assistance with moving rack equipment &lt;br /&gt;
Task 2: Assistance with ATT Ciena install/Activation as needed&lt;br /&gt;
Task 3: Cienna Speed Test&lt;br /&gt;
&lt;br /&gt;
Please advise if this is possible.&lt;br /&gt;
&lt;br /&gt;
Thank you,&lt;br /&gt;
Christian Cruz&lt;br&gt;&lt;br&gt;
								Solution : &lt;br&gt;Went on site to assist with Ciena installation and 				&lt;br /&gt;
validation.  See details below.  Pictures in OneDrive				&lt;br /&gt;
Travel time				&lt;br /&gt;
&lt;br /&gt;
Date: 3/20/2023&lt;br /&gt;
Time: 7:00AM PST&lt;br /&gt;
Access to Store: Granted by Nuranne &lt;br /&gt;
Dynamix Ref Number: 107054 &lt;br /&gt;
&lt;br /&gt;
Work Needed:&lt;br /&gt;
Task 1: Assistance with moving rack equipment &lt;br /&gt;
Task 2: Assistance with ATT Ciena install/Activation as needed&lt;br /&gt;
Task 3: Cienna Speed Test&lt;br /&gt;
&lt;br /&gt;
Please advise if this is possible.&lt;br /&gt;
&lt;br /&gt;
Thank you,&lt;br /&gt;
Christian Cruz
								&lt;br&gt;&lt;br&gt;
								Regards&lt;br&gt;Support Administrator&lt;br&gt;&lt;br&gt;