Ticket ID : 101&lt;br&gt;Ticket Title : DVR/Camera Setup&lt;br&gt;&lt;br&gt;
								Dear Ismodes JC,&lt;br&gt;&lt;br&gt;
								The Ticket is replied the details are :&lt;br&gt;&lt;br&gt;
								Ticket No : TKT000031&lt;br&gt;
								Status : Closed&lt;br&gt;
								Category : Small Problem&lt;br&gt;
								Severity : Minor&lt;br&gt;
								Priority : Normal&lt;br&gt;&lt;br&gt;
								Description : &lt;br&gt;&lt;br&gt;&lt;br&gt;
								Solution : &lt;br&gt;Hello Team,&lt;br /&gt;
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We would like to request a technician for the location below:&lt;br /&gt;
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Address: 5399 Prospect Road&lt;br /&gt;
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Time: Earliest tomorrow. &lt;br /&gt;
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Access to Store:  Granted c/o Kitchen Staff &lt;br /&gt;
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Dynamix Ref Number: 108341&lt;br /&gt;
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Work Needed:&lt;br /&gt;
Task 1: Work with Dynamix TAC Team to configure/install iVMS software&lt;br /&gt;
Task 2: Check functionality with Support and GM&lt;br /&gt;
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Manager currently cannot access cameras but iVMS should already be installed. &lt;br /&gt;
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Regards,&lt;br /&gt;
Earl
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								Regards&lt;br&gt;Support Administrator&lt;br&gt;&lt;br&gt;