Ticket ID : 126<br>Ticket Title : Uno Dos Tacos / Phone installation and activation<br><br>
								Dear Ismodes JC,<br><br>
								The Ticket is replied the details are :<br><br>
								Ticket No : TKT000056<br>
								Status : Closed<br>
								Category : Small Problem<br>
								Severity : Minor<br>
								Priority : Normal<br><br>
								Description : <br><br><br>
								Solution : <br>Hello Team, <br />
<br />
We would like to request a technician for the location below: <br />
<br />
Address: 595 Market Street<br />
Date:Time:  8AM Today 3/30/2023 or Tomorrow 3/31/2023<br />
Access to Store: Office / Restaurant<br />
Dynamix Ref Number: 00108896<br />
Device Type: Wireless phones<br />
Connection Type: Wireless / Wired<br />
<br />
Work Needed:<br />
Task 1: Install and setup new Phones<br />
Task 2: Coordinate with OneTalk / Verizon to Register the phone<br />
Task 3: Test inbound and outbound calls on the new phones<br />
<br />
Let us know if you have further questions.<br />
<br />
Thanks & Regards,<br />
Jeremy.<br />
<br />
<br />
--------------- Original Message ---------------<br />
From: Nuranne Dairkee [ndairkee@backofthehouseinc.com]<br />
Sent: 3/29/2023, 8:59 PM<br />
To: support@dynamixcloud.com<br />
Subject: RE: Business phone line<br />
<br />
Hello Dale,<br />
<br />
 <br />
<br />
My apologies for the late reply here.<br />
<br />
 <br />
<br />
Yes, please proceed with tech dispatch request. Submit the request to Blue Technology and explain the work that needs to be done. JC will assign a technician based on job requirements and availability.<br />
<br />
 <br />
<br />
The phones for Beretta – Divisadero should have arrived today as well. This is ticket 108826. Submit a separate request so we get the proper closing reports to each ticket – but make sure it’s clear that both calls are to be done on the same day.<br />
<br />
 <br />
<br />
Since both locations have been without phones for over three weeks now – we need to have this scheduled as soon as possible this week. Please include me on both tech dispatch requests and let me know if you have any questions.<br />
<br />
 <br />
<br />
Thank you,
								<br><br>
								Regards<br>Support Administrator<br><br>