To all, 
Recap for Service call: 
Arrived on site an jumped on the Bridge (I did not have any specific Bridge info but I checked anyway) and then I jumped on the second bridge that I used in the past but still by myself at that time.  Called Dynamix Support to reach Christian directly and we finally connected.  While on site, I realized that I did not have the correct connector to connect the AV cable and the network cable together next to each other to the Cloud Cover as you can see on the pictures sent earlier.  I knew of a Computer Store (Central Computers) near by that opened at 9:00 am so I went on site and was able to get the proper adapter to allow the connection to Cloud Cover.  I connected to Port 17 originally (Port 14 was being used but I saw it was not connected to anything so I connected Cloud Cover to Port 14 but the volume was still very loud so I reconnected the DMX to ensure that they had proper music which they could control.  Christian told me that some other software might possibly still needed to be installed but the physical connection is done (Cloud Cover to network and AV cable ready to connect).  Either myself or Herman (Manager on site) will simply need to move the the AV (white and Red cable to the Cloud Cover from the DMX when ready so Unos Dos Tacos can test it and possibly control the volume unless it's controlled on the PC itself.  Since the restaurant was open when I came back, I did not want to inconvenience the on site customers with possible loud music.  Please let me know if they are additional steps that need to take place.  Thank you.