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&lt;body data-gr-ext-installed=&quot;&quot; data-new-gr-c-s-check-loaded=&quot;14.1030.0&quot;&gt;Dear Dalrymple Yann,&lt;br /&gt;
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There is an update to:&lt;br /&gt;
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Ticket ID : 266&lt;br /&gt;
Ticket Title : Super Duper -Los Gatos / Intermittent Internet Connection&lt;br /&gt;
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Ticket No : TKT000082&lt;br /&gt;
Status : Closed&lt;br /&gt;
Category : Small Problem&lt;br /&gt;
Severity : Minor&lt;br /&gt;
Priority : Normal&lt;br /&gt;
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Description :&lt;br /&gt;
Hello,&lt;br /&gt;
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We would like to request a technician for the location below:&lt;br /&gt;
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Address: 15991 Los Gatos Blvd., Bldg 3&lt;br /&gt;
Date: 4/19/23&lt;br /&gt;
Time: 7:00 AM PST&lt;br /&gt;
Access to Store:  Granted c/o Kitchen Staff &lt;br /&gt;
Dynamix Ref Number: 00110158&lt;br /&gt;
Work Needed:&lt;br /&gt;
A technician is required to assess and investigate intermittent issues that could be due to a faulty cable or a bad uplink port.&lt;br /&gt;
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Best regards,&lt;br /&gt;
Dale&lt;br /&gt;
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Solution :&lt;br /&gt;
Arrived on site by 8:00 am&lt;br /&gt;
Connected to the Bridge&lt;br /&gt;
Waited for a few minutes to be granted access&lt;br /&gt;
Went to the office and followed instructions&lt;br /&gt;
Checked the physical connections of devices on site (took pictures)&lt;br /&gt;
All physical connection are looking correct&lt;br /&gt;
Did a Continual Pinging from the Manager&#039;s PC until the time I left.  All good&lt;br /&gt;
Visually looked at the Toast system which all looks to be working as expected&lt;br /&gt;
Then work on the DayForce Tablet&lt;br /&gt;
Reconnected the device to the WIFI SSID (BOHTC)&lt;br /&gt;
Checked the device which is now online&lt;br /&gt;
Took pictures for confirmation (4 pictures - more to come)&lt;br /&gt;
Thank you. &lt;br /&gt;
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Regards,&lt;br /&gt;
&lt;span style=&quot;font-size: 20px;&quot;&gt;&lt;strong&gt;JC&lt;/strong&gt;&lt;/span&gt;&lt;br /&gt;
&lt;span style=&quot;font-family: verdana, geneva, sans-serif;&quot;&gt;BLUE TECHNOLOGY&lt;br /&gt;
Support Administrator&lt;/span&gt;&lt;grammarly-desktop-integration data-grammarly-shadow-root=&quot;true&quot;&gt;&lt;/grammarly-desktop-integration&gt;&lt;/body&gt;
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