To all, 
Recap of Service Call: 
Arrived at 3:00 pm after getting a P1 call from JC and dropped everything I was doing 
Did not jumped on ther Bridge right away since I drove straight there without checking my email 
Claudette called me directly on my cell while I was on site and I told her to call me back in 30 minutes as I know I would be crawling under the kictchen equipment to most likely run a new cable which I ended running two eventually.   
Tested Patch Panel Port 7 which is where the Switch that connects to all three Kitchen printers connects to the rest of the network and it tested back.  Port 8 was connected to the KDS so I left it alone. 
I ran a new Cable from Patch Panel Port 5 to where the Swith was a I got connected but after doing some tests, the Expo printer would not print and I tested it and I was not getting an IP address automatically.  I used another cable and the Expo still did not get an Assigned IP Address.  Spoke with Claudette and provided the MAC address to see if NOC could see the MAC address as I thought possibly it may have been a Toast configuration issue.  
At that point, Nuranne had joined the conversation and it was suggested to connect the Expo printer directly to the VLAN Switch within the Rack which I did after locating the backup Kitchen Printer on site 
The Expo printer did finally get an IP address and I brought it back on the line and it started to work correctly but then Grill printer sent the orders to another printer so I took that Grill printer to the Rack and gain it gave an IP address and from there, they were additional Toast configuration done and Daniel, the Manager on site was able to check that everything was printing correctly 
As for the Patch Panel Port connection on the Hot Line, only Patch Panel Port #4, #5 and # 8 are working (all used).  Patch Panel Port #8 and 11 and bad.  Others, I cannot even see behind the hot line.  
I also replaced the currect 8 Port Switch for the kitchen Printers with one that was less dirty.  I put the old one in the box in the Manager's office network equipment so they have a backup on site    
I left the site at 5:00 pm.  Thank you.