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<body data-gr-ext-installed="" data-new-gr-c-s-check-loaded="14.1029.0">Ticket ID : 380<br />
Ticket Title : 110355/Lolinda/Installation of 2 Handhelds<br />
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Dear Dalrymple Yann,<br />
<br />
You have been assigned to the following ticket:<br />
<br />
Ticket No : TKT000100<br />
Status : Open<br />
Category : Other Problem<br />
Severity : Minor<br />
Priority : Normal<br />
<br />
DYNAMIX TICKET NUMBER:&nbsp;110355<br />
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Description :<br />
Hello,<br />
<br />
 <br />
We would like to request a technician for the location below:<br />
<br />
Address: 2518 Mission Street<br />
<br />
Date: April 26, 2023 (Wednesday)<br />
<br />
Time: 01:00PM PST<br />
<br />
Access to Store:  TBD<br />
<br />
Dynamix Ref Number: 110355<br />
<br />
Device Type: 2 Handhelds<br />
<br />
Connection Type: Wireless<br />
<br />
<br />
Work Needed:<br />
Task 1: Connect the Handhelds to PNET (coordinate with support for the password)<br />
Task 2: Log in to Toast using the email and password that is associated with the store’s Toast Account<br />
Task 3: Enable EMV <br />
On the lower left corner of the passcode screen, select credit card icon.<br />
Enter Pin to log in.<br />
From the main menu, go to set up and select device set up.<br />
Scroll down and select EMV enabled.<br />
Select Yes.<br />
Task 4: Provide support with the MAC address and Serial Number of the device for Mapping and Documentation purposes.<br />
Task 5: Make sure to label Handhelds FLOL001-HH-01 and FLOL001-HH-03<br />
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<br />
Best regards,<br />
Christine<br />
<br />
<br />
<br />
Regards,<br />
<span style="font-size:20px;"><strong>JC</strong></span><br />
<span style="font-family:verdana,geneva,sans-serif;">BLUE TECHNOLOGY<br />
Support Administrator</span><grammarly-desktop-integration data-grammarly-shadow-root="true"></grammarly-desktop-integration></body>
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