Ticket ID : 267&lt;br&gt;Ticket Title : Field Tech Request Urgent&lt;br&gt;&lt;br&gt;
								Dear Dalrymple Yann,&lt;br&gt;&lt;br&gt;
								The Ticket is replied the details are :&lt;br&gt;&lt;br&gt;
								Ticket No : TKT000083&lt;br&gt;
								Status : Closed&lt;br&gt;
								Category : Small Problem&lt;br&gt;
								Severity : Minor&lt;br&gt;
								Priority : Normal&lt;br&gt;&lt;br&gt;
								Description : &lt;br&gt;Hi JC/BT Team, &lt;br /&gt;
&lt;br /&gt;
We would like to request a technician for the location below:&lt;br /&gt;
&lt;br /&gt;
Address: 2518 Mission Street&lt;br /&gt;
Date: April 19, 2023 (Wednesday)&lt;br /&gt;
Time: 12NN&lt;br /&gt;
Access to Store:  Granted c/o GM Vincent Choi &lt;br /&gt;
Dynamix Ref Number: 00110263&lt;br /&gt;
Device Type: AP&lt;br /&gt;
Connection Type: Hardwired&lt;br /&gt;
&lt;br /&gt;
&lt;br /&gt;
Work Needed:&lt;br /&gt;
Task 1: Ensure APs are working&lt;br /&gt;
Task 2: Check &quot;El Techo Rack 3&quot; is currently offline, possible power or hardware failure.&lt;br /&gt;
Task 3: Test functionality and confirm internet connectivity on all devices.&lt;br /&gt;
&lt;br /&gt;
Please let us know if you have a technician available for this urgent request, which should be set today.&lt;br /&gt;
&lt;br /&gt;
Thank you.&lt;br /&gt;
&lt;br /&gt;
Best,&lt;br /&gt;
Minerva&lt;br&gt;&lt;br&gt;
								Solution : &lt;br&gt;
								&lt;br&gt;&lt;br&gt;
								Regards&lt;br&gt;Support Administrator&lt;br&gt;&lt;br&gt;