<html>
<head>
	<title></title>
</head>
<body data-gr-ext-installed="" data-new-gr-c-s-check-loaded="14.1029.0">Dear Lapinsee Bim,<br />
<br />
<br />
There is an update to:<br />
<br />
Ticket ID : 359<br />
Ticket Title : Tech Visit at Dela Rosa Yerba Buena /  Connect Newly Opened Ports to Patch Panel<br />
<br />
<br />
Ticket No : TKT000095<br />
Status : Open<br />
Category : Small Problem<br />
Severity : Minor<br />
Priority : Normal<br />
<br />
Description :<br />
Address: 37 Yerba Buena, San Francisco (Delarosa Yerba Buena)<br />
Date: May 15, Monday<br />
Time: 7:00 AM PST<br />
Access to Store:  Granted <br />
Dynamix Ref Number: 110406<br />
Connection Type: Hardwired <br />
 <br />
<br />
Work Needed:<br />
Task 1 Confirm if the newly ports are connected to the patch<br />
Task 2 To connect the KDSs to the patch<br />
Task 3  Secure wired connection for KDS<br />
Task 4 Make sure  IP's on KDS are valid<br />
<br />
Regards,<br />
Alexandra<br />
<br />
Solution :<br />
-	KDS  3 terminals work only 1 for Hot KDS <br />
-	From the beginning of start Pizza KDS shown not correct IP addresses :10.120.16.222   but when moved to port switch  38 IP got corrected  but keeping shown on and off in 2 seconds both port 37 and 38 got same problem and also switch light at port turn on and off every 2 second.<br />
-	I checked all cable network signal from patch panel many times already that 100% pass thru complete signal and rechecked every time before starting this mission and sure that IP shown on and off not from patch panel or cable issued because I have tried directed connected pass thru from KDS to switch port directly it’s same problem that IP address shown on and off .<br />
-	Clean up area for kitchen turn to work.<br />
-	Today I put everything back on <br />
    <br />
               KDS Cold connected to Switch  37   but inactive  RJ45  then use WiFi connected<br />
               KDS Hot Working Perfect  Switch port 4<br />
               KDS Pizza connected to Switch port 38 but inactive  RJ45  then use WiFi connected<br />
<br />
              My opinion is that switch hub have something wrong . <br />
<br />
Regards,<br />
<span style="font-size: 20px;"><strong>JC</strong></span><br />
<span style="font-family: verdana, geneva, sans-serif;">BLUE TECHNOLOGY<br />
Support Administrator</span></body>
<grammarly-desktop-integration data-grammarly-shadow-root="true"></grammarly-desktop-integration></html>
<br><br>