To all, 
Support Task recap: 
Arrived on site around 3:30 pm 
Jumped on one Bridge but no one 
Jumped on the second Bridge but no one either 
Checked the Reservation Rack - Rack 2 and I could see that the Fiber connection was not lighted up to the Menazine Rack - Rack 1 so El Techo had no connection at all 
Half of Lolinda was working correctly as what ever Toast equipment was connected to Rack 2 had internet but any Toast equipment connected to Rack 1 was down 
Around 4:30 pm, Nuranne arrived on site and I explained to her my findings 
We spoke to Greg and Rodrigo and Rodrigo mentioned that a box of cable was still in site and it was decided to run a cable from Rack 2 to Rack 1 in order to re-establish connection 
Nuranne and I ran the cable and taped it on the floor and I had to get RG45 terminations in my car and return to the site and terminte both ends and we had a succesful connection, we spoke with Greg and the network cable was connected from the Router at Rack 2 to El Techo whichh gave El Techo full connectivity but keeping Lolinda as is. 
Nuranne went to El Techo making sure they were fully functional   
Nuranne organized for Access Cabling to come in Friday to run proper cables to have both El Techo and Lolinda fully connected for Friday night. 
The Service call ended at 7:00 pm 
Thank you.