Ticket ID : 114&lt;br&gt;Ticket Title : Beretta - Pop Up / Troubleshoot wireless phone&lt;br&gt;&lt;br&gt;
								Dear Ismodes JC,&lt;br&gt;&lt;br&gt;
								The Ticket is replied the details are :&lt;br&gt;&lt;br&gt;
								Ticket No : TKT000044&lt;br&gt;
								Status : Closed&lt;br&gt;
								Category : Small Problem&lt;br&gt;
								Severity : Minor&lt;br&gt;
								Priority : Normal&lt;br&gt;&lt;br&gt;
								Description : &lt;br&gt;&lt;br&gt;&lt;br&gt;
								Solution : &lt;br&gt;Hello Team, &lt;br /&gt;
&lt;br /&gt;
We would like to request a technician for the location below: &lt;br /&gt;
&lt;br /&gt;
Address: 661 Divisadero Street&lt;br /&gt;
Date:Time:  Today if possible&lt;br /&gt;
Access to Store: Managers office&lt;br /&gt;
Dynamix Ref Number: 00108826&lt;br /&gt;
Device Type: Phone &lt;br /&gt;
Connection Type: Wired / Wireless&lt;br /&gt;
&lt;br /&gt;
Work Needed:&lt;br /&gt;
Task 1: Connect / Pair Yealink wireless phone to the Receiver &lt;br /&gt;
Task 2: Make Test calls both inbound and outbound&lt;br /&gt;
&lt;br /&gt;
Troubleshooting Steps taken:&lt;br /&gt;
&middot; Rebooted phone manually&lt;br /&gt;
&middot; Hard reset&lt;br /&gt;
&lt;br /&gt;
Let us know if you have other questions.&lt;br /&gt;
&lt;br /&gt;
Regards,&lt;br /&gt;
Jeremy.
								&lt;br&gt;&lt;br&gt;
								Regards&lt;br&gt;Support Administrator&lt;br&gt;&lt;br&gt;