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&lt;body data-gr-ext-installed=&quot;&quot; data-new-gr-c-s-check-loaded=&quot;14.1030.0&quot;&gt;Dear Lapinsee Bim,&lt;br /&gt;
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There is an update to:&lt;br /&gt;
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Ticket ID : 422&lt;br /&gt;
Ticket Title : 110406 / Dela Rosa Yerba Buena / Wirirng issue from Patch&lt;br /&gt;
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Ticket No : TKT000108&lt;br /&gt;
Status : Closed&lt;br /&gt;
Category : Other Problem&lt;br /&gt;
Severity : Minor&lt;br /&gt;
Priority : Normal&lt;br /&gt;
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Description :&lt;br /&gt;
Hi JC,&lt;br /&gt;
&lt;br /&gt;
This is related. To give ample time, let&rsquo;s have Bim arrive at 7am. I will meet her at that time instead of 8am as we had discussed on the call earlier. &lt;br /&gt;
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Thank you!&lt;br /&gt;
________________________________________&lt;br /&gt;
From: jc@mybluetechnology.com &lt;br /&gt;
Sent: Tuesday, April 25, 2023 7:21:19 PM&lt;br /&gt;
To: Nuranne Dairkee &lt;br /&gt;
Subject: FW: 110406 / Dela Rosa Yerba Buena / Wirirng issue from Patch &lt;br /&gt;
 &lt;br /&gt;
Hi Nuranne, I&rsquo;m assuming this is not related to what you want to work with Bim In Delarosa YB .If that is the case, I will send BIM at 7am instead of 8, s she will have 1 hour to service this call.&lt;br /&gt;
 &lt;br /&gt;
Best,&lt;br /&gt;
 &lt;br /&gt;
JC&lt;br /&gt;
 &lt;br /&gt;
From: Dynamix Frontline Services  &lt;br /&gt;
Sent: Tuesday, April 25, 2023 6:42 PM&lt;br /&gt;
To: supportticket@mybluetechnology.com; jct@mybluetechnology.com&lt;br /&gt;
Cc: ndairkee@backofthehouseinc.com&lt;br /&gt;
Subject: 110406 / Dela Rosa Yerba Buena / Wirirng issue from Patch&lt;br /&gt;
 &lt;br /&gt;
Hello,&lt;br /&gt;
We would like to request a technician for the location below:&lt;br /&gt;
Address: 37 Yerba Buena San Francisco CA, 94103&lt;br /&gt;
Date: April 26, 2023 (Wednesday)&lt;br /&gt;
Time: 7:00 AM PST&lt;br /&gt;
Access to Store:  Granted&lt;br /&gt;
Dynamix Ref Number: 110406&lt;br /&gt;
Device Type:  &lt;br /&gt;
Connection Type: Ethernet connection&lt;br /&gt;
Work Needed:&lt;br /&gt;
To confirm the patch status&lt;br /&gt;
Troubleshooting Steps were taken:&lt;br /&gt;
Configured - FDLA002-KP-HOT in Meraki&lt;br /&gt;
Added MAC- 50:57:9c:58:c8:1b / IP - 192.168.192.170&lt;br /&gt;
Ping Test - responding / Loss rate - 0%&lt;br /&gt;
Test Print -Working&lt;br /&gt;
FDLA002-KP-EXPO&lt;br /&gt;
&gt; Connected to a patch &gt; Switch port number 6 &gt; IP: None&lt;br /&gt;
Properly Onboarded in Meraki - 50:57:9c:58:ad:8c/ 192.168.192.173&lt;br /&gt;
Ping Test- 100% Packet Loss&lt;br /&gt;
Bypassed the patch and connect it straight to the switch&lt;br /&gt;
Performed Powercycle. Ip now shows - 192.168.192.173&lt;br /&gt;
Ping test - 0% packet loss&lt;br /&gt;
test print - Okay&lt;br /&gt;
The printer is not working behind the patch&lt;br /&gt;
Thank you and looking forward to your response.&lt;br /&gt;
Kind Regards,&lt;br /&gt;
Dianah&lt;br /&gt;
&lt;br /&gt;
Solution :&lt;br /&gt;
network cable, Switch panels and KDS IP address inspection . Some electric problems need to change RJ45 jack for 2 ports and replaced   6Ft.  cat6e cable. Clean up all old kitchen network cables and uninstall all switch hub  cable and power supply under counter. &lt;br /&gt;
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Regards,&lt;br /&gt;
&lt;span style=&quot;font-size: 20px;&quot;&gt;&lt;strong&gt;JC&lt;/strong&gt;&lt;/span&gt;&lt;br /&gt;
&lt;span style=&quot;font-family: verdana, geneva, sans-serif;&quot;&gt;BLUE TECHNOLOGY&lt;br /&gt;
Support Administrator&lt;/span&gt;&lt;grammarly-desktop-integration data-grammarly-shadow-root=&quot;true&quot;&gt;&lt;/grammarly-desktop-integration&gt;&lt;/body&gt;
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