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<body data-gr-ext-installed="" data-new-gr-c-s-check-loaded="14.1029.0">Ticket ID : 453<br />
Ticket Title : Re: Internet Downtime Update<br />
<br />
Dear Dalrymple Yann,<br />
<br />
You have been assigned to the following ticket:<br />
<br />
Ticket No : TKT000111<br />
Status : Open<br />
Category : Other Problem<br />
Severity : Major<br />
Priority : High<br />
<br />
DYNAMIX TICKET NUMBER:&nbsp;1112861<br />
<br />
Description :<br />
We are confirmed for 7:30AM. <br />
<br />
Thanks<br />
<br />
<br />
--------------- Original Message ---------------<br />
From: Nuranne Dairkee [ndairkee@backofthehouseinc.com]<br />
Sent: 5/24/2023, 6:22 PM<br />
To: yann@mybluetechnology.com; frontline@dynamixsupport.com<br />
Cc: jc@mybluetechnology.com<br />
Subject: Re: Internet Downtime Update<br />
<br />
<br />
 <br />
Greg,<br />
 <br />
I just spoke directly with Yann about this. I’ll leave the converter on site as well as keys for access. Please schedule this for 7:30am PST tomorrow 5/25. Yann mentioned he has an appointment at 9am. If you feel the start time needs adjusted to an earlier time, please let us know here. <br />
 <br />
Thanks,<br />
 <br />
________________________________________<br />
From: Dynamix Frontline Services <br />
Sent: Wednesday, May 24, 2023 3:18:11 PM<br />
To: yann@mybluetechnology.com <br />
Cc: Nuranne Dairkee ; jc@mybluetechnology.com <br />
Subject: RE: Internet Downtime Update <br />
 <br />
Hi Yann,<br />
<br />
Were you able to pick up the SFP media converter today? What time will you be onsite tomorrow? <br />
<br />
Greg<br />
<br />
<br />
--------------- Original Message ---------------<br />
From: Dynamix Frontline Services [frontline@dynamixsupport.com]<br />
Sent: 5/24/2023, 4:38 PM<br />
To: sespinoza@superdupersf.com<br />
Subject: Internet Downtime Update<br />
  <br />
Hello Cici,<br />
We just wanted to follow up and let you know that the store is back online using secondary Internet and all services should be fully operational. We will update you once the primary Internet is fixed as this ticket is linked to 0111265.<br />
Thank you for your patience and understanding.<br />
 <br />
Sincerely, <br />
Charlie<br />
<br />
<br />
<br />
Regards,<br />
<span style="font-size:20px;"><strong>JC</strong></span><br />
<span style="font-family:verdana,geneva,sans-serif;">BLUE TECHNOLOGY<br />
Support Administrator</span><grammarly-desktop-integration data-grammarly-shadow-root="true"></grammarly-desktop-integration></body>
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