To all,
Recap for Service Call,
Arrived on site at 1:00 pm
Jumped on the Bridge
Claudette from Dynamix provided the necessary SSID information in order to connect to the network
When I asked for the Toast email and Password to continue the installation, I was told to ask the Manager on site which is a different procedure from before
Vincent, the GM, was on site so I had to disrupt his meeting in order to get the necessary information to move forward.  From my standpoint, that seems unpractical and that information should be provided by Support
Also, the email instructions provided would not have worked with a technician not familiar with setting up that Hand Held Toast device.  That information was very inaccurate and far from complete.   I was able to complete due to my prior experience but that can be improved in case of other technician that would be setting up a Hand Held
After the setup of both Hand Held, the necessary information was provided to Support for their Tracking and pictures of the devices were taken as well.  See attached.
Thank you.