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<body lang="EN-US" style="word-wrap:break-word">Hello Nuranne,<br />
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Thank you so much for the prompt response.&nbsp;<br />
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This is acknowledged.<br />
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<br />
Regards,<br />
Christine<br clear="none" />
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--------------- Original Message ---------------<br clear="none" />
<b>From:</b> Nuranne Dairkee [ndairkee@backofthehouseinc.com]<br clear="none" />
<b>Sent:</b> 4/11/2023, 3:49 PM<br clear="none" />
<b>To:</b> jc@mybluetechnology.com; frontline@dynamixsupport.com; supportticket@mybluetechnology.com<br clear="none" />
<b>Subject:</b> RE: Reconnect Dayforce Touchclocks Wirelessly to BOHTC / 98 Mission Street<br clear="none" />
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<p class="MsoNormal"><a href="mailto:jc@mybluetechnology.com" id="OWAAM33612BBE93F045E2B4F0B5CD60245ADE" shape="rect" target="_blank"><span style="font-family:&quot;Calibri&quot;,sans-serif;text-decoration:none">@jc@mybluetechnology.com</span></a> <a href="mailto:frontline@dynamixsupport.com" id="OWAAM6787FADEA2B147FDB995665F24C56805" shape="rect" target="_blank"> <span style="font-family:&quot;Calibri&quot;,sans-serif;text-decoration:none">@Dynamix Frontline Services</span></a></p>

<p class="MsoNormal">&nbsp;</p>

<p class="MsoNormal">I heard back from Victor just now &ndash; both locations are confirmed working now.</p>

<p class="MsoNormal">&nbsp;</p>

<p class="MsoNormal">This field tech request can be cancelled.</p>

<p class="MsoNormal">&nbsp;</p>

<p class="MsoNormal">Thank you,</p>

<p class="MsoNormal">&nbsp;</p>

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<p class="MsoNormal"><b>From:</b> Nuranne Dairkee<br clear="none" />
<b>Sent:</b> Tuesday, April 11, 2023 3:40 PM<br clear="none" />
<b>To:</b> Dynamix Frontline Services &lt;frontline@dynamixsupport.com&gt;; jc@mybluetechnology.com; Supportticket@mybluetechnology.com<br clear="none" />
<b>Subject:</b> RE: Reconnect Dayforce Touchclocks Wirelessly to BOHTC / 98 Mission Street</p>
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<p class="MsoNormal">&nbsp;</p>

<p class="MsoNormal"><a href="mailto:jc@mybluetechnology.com" id="OWAAM493D121D8F394003A634F7A529F3F34F" shape="rect" target="_blank"><span style="font-family:&quot;Calibri&quot;,sans-serif;text-decoration:none">@jc@mybluetechnology.com</span></a></p>

<p class="MsoNormal">&nbsp;</p>

<p class="MsoNormal">We need a tech dispatch immediately to Super Duper 98 Mission(109907) and Super Duper Laurel Village (109983) to get the Dayforce Touch clocks connected back to the network.</p>

<p class="MsoNormal">&nbsp;</p>

<p class="MsoNormal">Please confirm if this is possible today.</p>

<p class="MsoNormal">&nbsp;</p>

<p class="MsoNormal">Thank you,</p>

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<p class="MsoNormal"><b>From:</b> Dynamix Frontline Services &lt;<a href="mailto:frontline@dynamixsupport.com" shape="rect" target="_blank">frontline@dynamixsupport.com</a>&gt;<br clear="none" />
<b>Sent:</b> Tuesday, April 11, 2023 3:38 PM<br clear="none" />
<b>To:</b> <a href="mailto:jc@mybluetechnology.com" shape="rect" target="_blank">jc@mybluetechnology.com</a>; <a href="mailto:Supportticket@mybluetechnology.com" shape="rect" target="_blank"> Supportticket@mybluetechnology.com</a><br clear="none" />
<b>Cc:</b> Nuranne Dairkee &lt;<a href="mailto:ndairkee@backofthehouseinc.com" shape="rect" target="_blank">ndairkee@backofthehouseinc.com</a>&gt;<br clear="none" />
<b>Subject:</b> RE: Reconnect Dayforce Touchclocks Wirelessly to BOHTC / 98 Mission Street</p>
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<p class="MsoNormal">&nbsp;</p>

<p class="MsoNormal">Looping in Nuranne.<br clear="none" />
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Thank you.<br clear="none" />
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--------------- Original Message ---------------<br clear="none" />
<b>From:</b> Dynamix Frontline Services [frontline@dynamixsupport.com]<br clear="none" />
<b>Sent:</b> 4/11/2023, 3:29 PM<br clear="none" />
<b>To:</b> <a href="mailto:Supportticket@mybluetechnology.com" shape="rect" target="_blank">Supportticket@mybluetechnology.com</a>; <a href="mailto:jc@mybluetechnology.com" shape="rect" target="_blank">jc@mybluetechnology.com</a><br clear="none" />
<b>Subject:</b> RE: Reconnect Dayforce Touchclocks Wirelessly to BOHTC / 98 Mission Street<br clear="none" />
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Hello JC,<br clear="none" />
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We would like to request a technician for the location below:<br clear="none" />
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Address: 98 Mission Street<br clear="none" />
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Date: 04/11/2022<br clear="none" />
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Time: 04:00 PM PST<br clear="none" />
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Access to Store: C/o Staff<br clear="none" />
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Dynamix Ref Number: 109907<br clear="none" />
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Device Type: Dayforce Touchclocks<br clear="none" />
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Connection Type: Wireless<br clear="none" />
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Work Needed:<br clear="none" />
Task 1: Reboot the Clock<br clear="none" />
Task 2: Reconnect the device back to BOHTC network<br clear="none" />
Task 3: Enter the password (Password will be provided over the phone)<br clear="none" />
Task 4: Test if punches are recorded on the logs<br clear="none" />
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Thank you and looking forward to your earliest response.<br clear="none" />
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Regards,<br clear="none" />
Christine<img border="0" height="1" id="_x0000_i1026" src="https://dynamix.my.salesforce.com/servlet/servlet.ImageServer?oid=00D700000008yBW&esid=0185w00001GvPzK&from=int" style="width:.0104in;height:.0104in" width="1" /><img border="0" id="_x0000_i1025" src="https://dynamix.my.salesforce.com/servlet/servlet.ImageServer?oid=00D700000008yBW&esid=0185w00001GvQQn&from=int" /></p>
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