Hello Blue Technology,

 

We would like to request a technician for the location below:

Address: 2030 Union Street, 94123 San Francisco CA
Time: Between 9:00 AM - 11:30 AM PST 
Date: February 8, 2023
Access to Store: Granted c/o GM
Dynamix Ref Number: 108064
 

Task:

Check the Bar printer and use the backup printer if needed
Check all other printers if it is routed correctly
Test all the printers and make sure tickets are printing to the correct printer
 

 

Troubleshooting steps were taken on the Bar Printer:

power cycle the bar printer - done
unplugged and replugged the ethernet cable - done
tried to print - no go
printed a test page - done
printed a feed test page - no IP address found
 

Thank you for your assistance.

 

 

Regards,

Dianah