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&lt;body data-gr-ext-installed=&quot;&quot; data-new-gr-c-s-check-loaded=&quot;14.1030.0&quot;&gt;Dear Dalrymple Yann,&lt;br /&gt;
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There is an update to:&lt;br /&gt;
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Ticket ID : 94&lt;br /&gt;
Ticket Title : 108064 / Flores Union / Printer Routing Issue&lt;br /&gt;
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Ticket No : TKT000024&lt;br /&gt;
Status : Closed&lt;br /&gt;
Category : Small Problem&lt;br /&gt;
Severity : Minor&lt;br /&gt;
Priority : Normal&lt;br /&gt;
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Description :&lt;br /&gt;
Hello Blue Technology,&lt;br /&gt;
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We would like to request a technician for the location below:&lt;br /&gt;
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Address: 2030 Union Street, 94123 San Francisco CA&lt;br /&gt;
Time: Between 9:00 AM - 11:30 AM PST &lt;br /&gt;
Date: February 8, 2023&lt;br /&gt;
Access to Store: Granted c/o GM&lt;br /&gt;
Dynamix Ref Number: 108064&lt;br /&gt;
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Task:&lt;br /&gt;
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Check the Bar printer and use the backup printer if needed&lt;br /&gt;
Check all other printers if it is routed correctly&lt;br /&gt;
Test all the printers and make sure tickets are printing to the correct printer&lt;br /&gt;
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Troubleshooting steps were taken on the Bar Printer:&lt;br /&gt;
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power cycle the bar printer - done&lt;br /&gt;
unplugged and replugged the ethernet cable - done&lt;br /&gt;
tried to print - no go&lt;br /&gt;
printed a test page - done&lt;br /&gt;
printed a feed test page - no IP address found&lt;br /&gt;
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Thank you for your assistance.&lt;br /&gt;
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Regards,&lt;br /&gt;
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Dianah&lt;br /&gt;
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Solution :&lt;br /&gt;
Worked wiith Dynamix Support to resolve Bar				&lt;br /&gt;
printer issue.  Spend a lot of time on bridge waiting				&lt;br /&gt;
for Dynamix Support to do their work on their side				&lt;br /&gt;
Includes travel time &lt;br /&gt;
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Regards,&lt;br /&gt;
&lt;span style=&quot;font-size: 20px;&quot;&gt;&lt;strong&gt;JC&lt;/strong&gt;&lt;/span&gt;&lt;br /&gt;
&lt;span style=&quot;font-family: verdana, geneva, sans-serif;&quot;&gt;BLUE TECHNOLOGY&lt;br /&gt;
Support Administrator&lt;/span&gt;&lt;grammarly-desktop-integration data-grammarly-shadow-root=&quot;true&quot;&gt;&lt;/grammarly-desktop-integration&gt;&lt;/body&gt;
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