We would like to request a technician for the location below:
  
•	Address: 855 El Camino Real #110
•	Date: May 15
•	Time: 9:30AM AM PST
•	Access to Store:  Granted c/o Manager 
•	Dynamix Ref Number: 110888
•	Device Type: KDS 
•	Connection Type: Hardwired


Work Needed: 
1. Remove the defective KDS with label  FWLD002-KDS-001
2. Install and set up the replacement KDS 
3. Put the label  FWLD002-KDS-001 
4.Check the EXPO printer with label  FWLD002-KP-EXPO because it's printing and not getting an IP address. 
5. Drop off the defective KDS 


Troubleshooting Steps Done: 
KDS:
•	Check ports from the KDS
•	Tried Different ethernet cable
•	It will not stay connected not unless the KDS will place upside down
Printer:
•	Print test page - No ip
•	check the physical connection


Regards, 
Claudette