Ticket ID : 271&lt;br&gt;Ticket Title : BT Tech Request&lt;br&gt;&lt;br&gt;
								Dear Dalrymple Yann,&lt;br&gt;&lt;br&gt;
								The Ticket is replied the details are :&lt;br&gt;&lt;br&gt;
								Ticket No : TKT000084&lt;br&gt;
								Status : Closed&lt;br&gt;
								Category : Small Problem&lt;br&gt;
								Severity : Minor&lt;br&gt;
								Priority : Normal&lt;br&gt;&lt;br&gt;
								Description : &lt;br&gt;Hello,&lt;br /&gt;
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We would like to request a technician for the location below:&lt;br /&gt;
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Address: 595 Market Street San Francisco, Ca 94105&lt;br /&gt;
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Date: Requested for any date between 4/24-4/26&lt;br /&gt;
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Time: From 8:00 AM PST - 9:00 AM PST&lt;br /&gt;
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Access to Store:  Granted by staff&lt;br /&gt;
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Dynamix Ref Number: 109070&lt;br /&gt;
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Device Type: Cloudbox&lt;br /&gt;
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Connection Type: Ethernet Port and AV Cables&lt;br /&gt;
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Work Needed:&lt;br /&gt;
Task 1: Replace current DMX Pandora Device with Cloudbox&lt;br /&gt;
Task 2: Connect Cloudbox to Port 14 on switch &lt;br /&gt;
Task 3: Connect Cloudbox to audio output for AV system&lt;br /&gt;
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Please let me know if you need anything else from me.&lt;br /&gt;
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Thank you,&lt;br /&gt;
Christian Cruz&lt;br&gt;&lt;br&gt;
								Solution : &lt;br&gt;
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								Regards&lt;br&gt;Support Administrator&lt;br&gt;&lt;br&gt;