Dear Dalrymple Yann,


There is an update to:

Ticket ID : 131
Ticket Title : Troubleshoot Dayforce Offline-El Techo


Ticket No : TKT000061
Status : Closed
Category : Small Problem
Severity : Minor
Priority : Normal

Description :
Hello Blue Technology,


We would like to request a technician for the location below:
Address: 2516 Mission St- El Techo and Lolinda
Date: ASAP, If possible today April 5
Time: 9PM PST
Access to Store: C/o Staff
Dynamix Ref Number: 109888
Device Type: Dayforce Touch Clock
Connection Type: Wireless



Work Needed:
Task : Determine if it's a connection problem or a hardware issue.
Worked with support team to ascertain whether the clock has an IP address or not


Regards,
Alexandra