Ticket ID : 293&lt;br&gt;Ticket Title : Super Duper - NAPA network h&lt;br&gt;&lt;br&gt;
								Dear Solorzano Angel,&lt;br&gt;&lt;br&gt;
								The Ticket is replied the details are :&lt;br&gt;&lt;br&gt;
								Ticket No : TKT000091&lt;br&gt;
								Status : Open&lt;br&gt;
								Category : Small Problem&lt;br&gt;
								Severity : Feature&lt;br&gt;
								Priority : Normal&lt;br&gt;&lt;br&gt;
								Description : &lt;br&gt;We would like to request a technician for the location below:&lt;br /&gt;
&lt;br /&gt;
Address: 3900 Bel Aire Plaza Napa, Ca 94558&lt;br /&gt;
Date: Requested for any date between 5/10/2023&lt;br /&gt;
Time: From 7:00 AM PST - 8:00 AM PST&lt;br /&gt;
Access to Store:  Granted by staff&lt;br /&gt;
Dynamix Ref Number: 107054&lt;br /&gt;
Device Type: Switch/Modem&lt;br /&gt;
Connection Type: Ethernet Ports&lt;br /&gt;
Work Needed:&lt;br /&gt;
Task 1: Remote hands needed for network validation&lt;br /&gt;
Task 2: Remote hands needed for failover testing&lt;br /&gt;
&lt;br /&gt;
Please let me know if you need anything else from me.&lt;br /&gt;
&lt;br /&gt;
Thank you,&lt;br /&gt;
Christian Cruz&lt;br&gt;&lt;br&gt;
								Solution : &lt;br&gt;Remote hands needed for network validation				&lt;br /&gt;
Remote hands needed for failover testing
								&lt;br&gt;&lt;br&gt;
								Regards&lt;br&gt;Support Administrator&lt;br&gt;&lt;br&gt;